What type of furs do you use?
We only use 100% real quality premium fur in all of our slides. We make sure that all the slides you receive are flawless and super fluffy.
Do you accept custom orders?
Yes. For all personalized orders please contact us by email at firstname.lastname@example.org and we will be happy to help you create the perfect pair of slides to your image.
Why I haven't received a tracking number?
You will receive an email once your order has been dispatched from our location which will contain your Canada Post Tracking Number. Please keep in mind that it may take Canada Post up to 48 business hours to provide tracking updates. If you see a "not found/error" message when attempting to track your package, please allow 48 business hours for an update to be shown.
Can i exchange an Item?
No. Unfortunately, we do not offer exchanges except for damaged items. All sales are final.
I no longer want the item, can i have a refund?
No. Unfortunately, we do not offer refunds.
Do you refund shipping fees?
Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process:
1) Contact us via email@example.com.
2) Provide photo(s) along with a description of the damaged item(s) and your order number associated with the items in question.
Once we receive your email and assess the damage(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 7 days of delivery.
Can I cancel my order?
No, we are very quick at processing orders to make sure that your receive yours as soon as possible. Once an order has been placed, we are unable to cancel it.
Why my order has been cancelled?
Sometimes our items sell out very quickly due to such a high demand and on occasions an item you have ordered can suddenly become unavailable. We promise that these cases are rare. If an item in your order sells out, we will contact you within 48 hours to confirm the cancelation of your order. If your order contains additional items, we will dispatch the rest of your order and exchange and refund the out of stock item.
In other cases, if the billing information and shipping addresses cannot be verified through our merchant your order may be canceled. Please contact your credit card issuer or bank to verify that the billing information is correct. Once updated, you may create a new order using the correct billing address.or try replacing your order using an alternate payment method.
What should i do if I receive an incorrect or faulty item?
We're sorry to hear that you've received an incorrect or faulty item. Please send us an email to firstname.lastname@example.org within 24 hours of receiving your package with your order number and picture proof of both the incorrect/faulty item as well as the packing slip. Failure to report a faulty item within 24 hours of receiving your package will result in our inability to replace the item.
What happens if I forget to use a discount code?
Once your order has been placed we will not make changes to your total as we are unable to manually add the discount. Please note that this discount may be used on your next order if the code is still valid.
Do you ship internationally?
ShebadoR is proud to service our ShebaBabes all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. Please see our currency converter located at the top and the bottom of our website to change currency on the site.
Please note certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as ShebadoR does not cover additional customs fee charges. ShebadoR is not responsible for applicable customs fees, import duties, taxes, or any other charges.
Do you offer same day delivery?
Yes. To be eligible for same day delivery, your orders must exceed an amount of $60 and must be placed before 1PM. If placed after 1PM, orders will delivered on the next business day. Additional fees may apply.